Appointment Policy
Late Policy
We recommend you arrive at least 15 minutes early to your first appointment. We also allow a 15 minute grace period for late arrivals, if you arrive over 15 minutes late, your appointment may need to be rescheduled. This policy is in place for your benefit.
Cancelation Policy
Summit Oral Surgery will give at least one appointment reminder before the scheduled appointment via text, email or phone. The patient is responsible for giving 48 hours advance notice to cancel or reschedule an appointment. If appropriate notice is not given, a “No Show” charge of $100.00 will be added to your account to offset the preparation and resetting time for your treatment room.
Conduct
All patients must agree to conduct themselves in a courteous and respectful manner. We do not tolerate inappropriate behavior from patients or visitors.
Records
The patient or parent/guardian may request copies of clinical records, including radiographic images, by completing the appropriate form and payment of a processing fee. It will take 1-3 weeks to process this request.
Animals
Animals/Pets are not allowed at Summit Oral Surgery, with the exception of those animals trained to assist a disabled person in one or more daily activities (Assistance Animal). An Assistance Animal which is not trained, well-cared for and well-behaved may be restricted or excluded from Summit Oral Surgery facilities. An Assistance Animal is permitted only in areas where the presence or use of the animal does not jeopardize the health or safety of the Summit Oral Surgery patients or require a fundamental alteration of services.